Privacy Policy | Glass Hub

Last updated: November 2026

At Glass Hub, your privacy matters to us. This policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have.

Information we collect

Order details: your name, phone number, delivery address and email address when you place an order or create an account.
Messages: any information you send us through the contact form, WhatsApp, email or social media.
Account information: if you create an account, your login details and order history.
Technical information: basic data such as your browser type, device and pages visited, collected through cookies to keep the website working properly.

We do not collect or store bank card details. Orders are paid in cash on delivery.

How we use your information

To process, prepare and deliver your orders.
To contact you about your order, delivery time or any issue with it.
To reply to your questions and requests.
To improve our website, products and service.
To send you news and offers, only if you subscribe to our newsletter. You can unsubscribe at any time.

Sharing your information

We do not sell or rent your personal information. We only share the details needed to deliver your order (such as your name, phone number and address) with our delivery partners, and only for that purpose. We may also disclose information if required by law.

Cookies

Our website uses cookies to remember your cart, keep you logged in and understand how the site is used. You can disable cookies in your browser settings, but some parts of the website (such as the cart and checkout) may not work correctly without them.

How long we keep your data

We keep order information for as long as needed to provide our service, handle returns and meet our legal and accounting obligations. You can ask us to delete your account information at any time.

Your rights

You can ask us to see, correct or delete the personal information we hold about you, or to stop sending you marketing messages. To do so, contact us using the details below.